Privacy Policy | Knoxville Laser Clinic

This policy explains how Knoxville Laser Clinic ("we", "us") collects, uses, and protects your personal information when you use https://knoxvillelaserclinic.com, book an appointment, or contact us.

1. Information We Collect

Contact information: name, email address, and phone number.
Appointment information: the services you book, your appointment times, and notes you give us.
Health information: skin history, medicines, and other details you share before or during treatment.
Messages: records of calls, emails, and text messages with us.
Website data: IP address, browser type, pages visited, and the site that sent you to us.

2. How We Use Your Information

To book, confirm, and manage your appointments.
To provide and plan your treatments.
To contact you about appointments and your account by phone, email, or text message.
To answer your questions.
To improve our website and services.
To meet legal and regulatory requirements.

3. How We Share Your Information

Service providers: companies that run our booking, payments, phone, and website services for us, under confidentiality terms.
Legal requirements: when the law, a court, or a government agency requires it.
Business transfers: as part of a merger, acquisition, or sale of assets.

We do not sell your personal information.

4. SMS and Text Messages

When you give us your phone number and agree to receive text messages, we send messages about your account and appointments. These include sign-in codes, appointment confirmations and reminders, and answers to your questions.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. We do not share SMS consent or phone numbers with third parties or affiliates for marketing.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of sending or storing data online is fully secure, so we cannot guarantee absolute security.

6. Cookies and Analytics

Our website uses cookies and similar tools to understand how visitors use the site and which pages and ads bring them here. You can control cookies in your browser settings.

7. Your Rights

You can ask us to show, correct, or delete the personal information we hold about you, as the law allows. You can opt out of marketing messages at any time.

8. Children

Our services are not for people under 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy. The date at the top of this page shows the last change.

10. Contact Us

Bearden: 5113 Kingston Pike, Suite 15D, Knoxville, TN 37919, (865) 489-8008
Farragut: 102 S Campbell Station Rd, Suite 8D, Knoxville, TN 37934, (865) 489-8001